Warranty and

No one understands how light transforms a guest's experience better than your GE Lighting hospitality lighting team.

From initial consultation until long after the lights go on, we create lighting solutions that bring your store to life

We get excited about what light can do for your retail space. But before we illuminate, we listen. That's how we get our best ideas. Together with you, we determine the best way to reach goals in terms of customer experience, space transformation, function of light.

We are committed to adding value through various technological innovations and service offerings. Our comprehensive approach ensures you are receiving the most customized, enhanced solution with significant savings.

Find the Most Suitable
Solution for Your Needs

At GE Lighting we also help you to select the most efficient indoor and outdoor technology innovations from a broad portfolio of lighting solution platforms. Getting the right products to the right places is also taken care of: we have a reliable and worldwide distribution system, which provides punctuality in delivery and not to forget, a 5-year warranty for all of our GE LED lighting products.

Reliability and
Lumen Maintenance

Lumen maintenance is the amount of light output of a light source when it is brand new, compared to the amount of light output of the same source at some time in the future.
E.g. if a luminaire's lumen output is 1000 lumens when it is brand new, and produces 800 lumens after 20,000 hours, its lumen maintenance value is 80% at 20,000 hours. According to this, there are different types of light sources, according to lumen maintenance: the most often used are L70, L80 and L90.

Figure 1. is an example for lumen maintenance diagram for an LED Infusion M4500 module. It shows how the module performs at an LM-80 testing. (LM-80 is a process approved by IESNA – Illuminating Engineering Society. It measures the lumen depreciation pf LED light sources and helps in rating its estimated lifetime.)
This product has an L85-rated lumen maintenance value – in this case, it means that after 50,000 hours of use, the luminaire is still going to have 85% of its lumen output.

Constant R&D and the Six Sigma Method
to Provide You with the Best Quality

We take pride in lowering risks of maintenance problems through our GE LED lighting solutions. Our Research and Development department is constantly moving towards eliminating unwanted defects in lighting systems. This is where our Six Sigma method comes in. We have some of the best experts in the field who implement the Six Sigma method, which brings us closer to product perfection.
Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. The process became famous when Jack Welch (former CEO of General Electric) made it a focal point to his successful business strategy in 1995.
You can read more about Six Sigma's key concepts here.

That We Are Proud Of

GE Lighting's Research and Development department's work has also more remarkable results. We have some achievements to be proud of from time to time: Our most recent, winning the LuxAwards' prize for Retail Project of the Year, from John Lewis Ipswitch store's LED lighting in November 2013.